OUR PROMISE TO EXCELLENCE
What clients say
Excellent
Lina was amazing!!!! She absolutely killed our trip on the boat! First we had problems with the AC and she did absolutely everything to change the boat and makes us enjoy our day! She fixed our problems and did everything good! Thank you Linda!!!
Sandra was very helpful and made it very clear how to get to our location and all the details. Krist and Angela also helped with the whole process and were very nice. Crew and Photographer were great and very accommodating and knowledgeable. Awesome experience!
We always book with Prime Luxury in Miami & they are always so accommodating! They created an experience for my kids that I can’t even explain! Thank you so much
Me encantó la atención y el servicio Laura y julio fueron súper atentos y serviciales conmigo!! Los recomiendo al 100%
Me encantó la experiencia! Laura fue muy dulce conmigo muy amable y servicial julio un marinero increíble súper educados y atentos a nosotros. La verdad pasamos un hermoso día junto a ellos!! Lo hicieron más ameno 🩷 volvería mil veces
Response from the owner:Tu comentario es un regalo para nosotros. Saber que Laura y Julio lograron que tu día fuera tan ameno, dulce y hermoso nos llena de satisfacción. En cada interacción, buscamos activar esos sentimientos de felicidad y conexión que nos hacen humanos. El impacto emocional que describes es precisamente lo que anhelamos crear.
Volver mil veces, esa es la señal de que hemos tocado el corazón de tu experiencia, creando recuerdos que resuenan profundamente. ¡Te esperamos para seguir construyendo momentos inolvidables!
Our experience was great! Krist Sanchez was absolutely amazing at planning our boating experience. She very kindly was quick to answer all of my million questions beforehand and did a great job making it all happen for my group. Our captain and stewardess were super sweet and fun to be around.
Response from the owner:Emilie, Thank you so much for the wonderful feedback!
We're thrilled to hear you had a great experience and that Krist went above and beyond in helping plan your day on the water. She truly cares about making everything seamless for our guests! We're also happy to know the captain and stewardess made the experience even more enjoyable for your group. We can’t wait to welcome you back for another unforgettable outing!
Sandra was great in welcoming us getting us all set up.
Kristi was our contact; despite that we paid down payment and had to cxl all of a sudden. She was great and helpful during both; booking the yacht and cancelling it. I would come back to her when we reinstate the need of the yacht
Response from the owner:Hi Noha, Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. We're glad Krist was able to assist you smoothly through both the booking and cancellation process. We completely understand that plans can change, and we’ll be here whenever you’re ready to set sail again.
Looking forward to welcoming you back in the future!
Laura and Julio made our day incredibly fun and absolutely perfect. The experience was truly five-star, and Laura ensured we had everything we needed from drinks to food, taking pictures and videos of us, dancing with us. We highly recommend Prime Luxury for an exceptional experience
Response from the owner:Thank you for such a glowing review!
We’re absolutely thrilled to hear that your experience was nothing short of perfect and that it exceeded your expectations! From the yacht’s pristine condition to the attentive staff, expert captain, and all the extra touches, it’s wonderful to know every detail contributed to making your trip so memorable
We took a three-hour charter for our corporate President's Club with 25 of our top performers from all over the US + their significant others. We rented the boat from 5-8pm and did cocktails, dinner, and an awards ceremony. Everyone wished we had the boat for 1-2 hours longer! I would definitely rent this again and for longer next time - great boat, great service, and amazing views!
Response from the owner:Thank you for such a glowing review!
We’re absolutely thrilled to hear that your experience was nothing short of perfect and that it exceeded your expectations! From the yacht’s pristine condition to the attentive staff, expert captain, and all the extra touches, it’s wonderful to know every detail contributed to making your trip so memorable
Sandra and Fernando were lovely, fun, sweet and safe hosts! can’t wait to book with them and Prime again
Response from the owner:Thank you so much for your kind words! We're thrilled to hear that Sandra and Captain Fernando made your experience so enjoyable, safe, and memorable. We'll be sure to pass along your compliments to them.
A special thank you as well to Maria for helping coordinate everything behind the scenes to ensure your trip went smoothly. We can’t wait to welcome you back aboard for another unforgettable charter with Prime!
Super service! Very well organized and great service . The prime crew and the captain Jean and Sandra are great!
Response from the owner:Thank you for such a glowing review!
We’re absolutely thrilled to hear that your experience was nothing short of perfect and that it exceeded your expectations! From the yacht’s pristine condition to the attentive staff, expert captain, and all the extra touches, it’s wonderful to know every detail contributed to making your trip so memorable
